Competing with Information Systems 

1. List down the projects of HP enterprise systems regarding General Motors Technology infrastructure.

ans. HP enterprises will provide the following:

• Network
• Workplace
• Mainframe Management
• application and system integration services for GM's global operatios

2. Discuss how information Systems can changed the competitive environment.

ans. The information system is affecting competition in three ways:

• It changes industry structure and, in so doing, alters the rules of competition.
• It creates competitive advantage by giving companies new ways to outperform their rivals.
• It spawns whole new businesses, often from within a company's existing operatios.

Nature of Knowledge Work 

1.       Discuss how information system have changed the nature of knowledge work and the way this work is organized within firms and across societies. 

                            

Ans. As work is changing dramatically integrated, multifunctional and self- coordinated we can propose that work is becoming knowledge work which is performed by knowledge workers. Knowledge work is defined as the acquisition, creation, application and packaging of knowledge, performed by professional or technical workers with a high level of skills and expertise. By the information system is give changed the nature of knowledge work by innovations will change the people work and brings benefit to the organization and its employee. Especially, Business Process Reengineering initiatives were claiming for more substantive and value adding work. The coming of the knowledge based organisation requires from us to think differently about how work is done in these organisations. Its helps the company and the society being global and competition is increasing organisation need to respond adequately and quickly to changes

2.       What ethical issues may arise from this change?

Ans. For this new changed in nature of knowledge work is give more knowledge-intensive. Knowledge-intensive work is not easily managed as work, it resists indeed to structured approaches and it has led managers to let knowledge workers organize themselves their own work. The tools (information system) that we use to perform work have to be adapted. People have for long used may ways to exchange and process information, even before IT was widely available, and it seems that little attention has been paid to thinking about how people use information and not how people use machines.